FAQ

At Gabsters, we focus on making products that eliminate stress so you can enjoy your adventures. Our motto is "More Adventure, Less Anxiety," and it drives everything we do. From sleek, minimalist designs to thoughtful features like organized compartments and durable materials, we’re here to make sure you’re never worried about broken shoes or disorganized bags. Every product we create is designed to help you focus on what matters: your journey, the people you’re with, and the memories you’re making.

Caring for your Gabsters leather gear is simple and keeps it looking amazing for years. Clean your product with a damp cloth to remove dirt and let it air dry naturally. Every few months, apply a leather conditioner to keep the material soft, hydrated, and protected. Avoid leaving your leather in direct sunlight for long periods, as this can cause fading. With just a little maintenance, your Gabsters gear will only get better with age.

Yes, all Gabsters products are proudly handmade! Each piece is crafted with care and attention to detail by skilled artisans in Nicaragua. From cutting the leather to stitching the final seams, every step of the process reflects our commitment to quality and craftsmanship. We believe in creating products that not only look great but also tell a story — and it all starts with the hands that make them.

Our products are crafted to handle life’s adventures, including some unexpected weather! While our leather products are not fully waterproof, they are treated to resist water and other elements. For optimal performance, we recommend applying a leather conditioner or waterproofing spray to further protect your gear. This way, whether you’re caught in the rain or trekking through rough terrain, you’ll have one less thing to worry about.

All Gabsters products are made using premium materials, like high-quality leather sourced for its durability and natural beauty. We also use strong, reliable fabrics and hardware to ensure our products can handle the demands of your adventures. Whether it’s our boots, backpacks, or travel bags, each piece is designed to last and age beautifully over time. You can count on our products to stay with you for the long haul.

Once your order ships, we’ll send you an email with a tracking number and a link to track your package. If you have any questions about the status of your shipment, don’t hesitate to reach out to our team for updates.

We stand behind the quality of our products, but if something isn’t right, we’re here to help. If your item arrives damaged, please contact us within 7 days of receiving it, and include photos of the damage. We’ll work quickly to make it right, whether that means a replacement or a refund.

We currently ship to customers in the United States. If you're unsure whether we ship to your area, feel free to reach out, and we’ll do our best to help you out!

Our products are made-to-order, so please allow 10-15 business days for production before shipping. Once your order is ready, shipping times will vary depending on your location, but U.S. customers can typically expect delivery within 15- 20 business days. We’ll send you a tracking number as soon as your order ships so you can follow its journey.